Frequently Asked Questions

Medical tourism refers to traveling to another country to receive medical treatment. Patients typically choose medical tourism to access high-quality healthcare at lower costs, receive treatments not available in their home country, or avoid long waiting times. Go4Health Global facilitates this process by connecting patients with accredited hospitals and providing comprehensive support throughout the journey.

Our process is simple: 1) Free consultation to understand your needs, 2) Personalized treatment plan and destination recommendation, 3) Complete travel and medical coordination, 4) Treatment at our partner hospitals, 5) Post-treatment care and follow-up. We handle everything from visa assistance to accommodation booking, ensuring a seamless experience.

We operate across four continents with partner hospitals in Europe (UK, Germany, Switzerland), North America (USA, Canada), Middle East (UAE, Jordan), and Africa (South Africa, Morocco). Each destination is carefully selected for its medical excellence, safety standards, and cost-effectiveness.

Savings vary by destination and treatment type, but typically range from 30-75% compared to US/UK prices. For example, a heart bypass surgery costing $120,000 in the US might cost $35,000 in South Africa. Even including travel and accommodation costs, patients often save 50-70% on their total medical expenses.

Some insurance plans do cover medical tourism, particularly if the treatment is medically necessary and not available locally. We work with various insurance providers and can help coordinate coverage. Additionally, some employers and insurance companies are beginning to offer medical tourism benefits due to the significant cost savings.

We offer flexible payment options including: upfront payment with discounts, installment plans, medical loans through our financing partners, and direct billing to insurance companies where applicable. Payment methods include wire transfers, credit cards, and bank transfers. All payments are secured and processed through encrypted systems.

Yes, we provide comprehensive visa support including document preparation, application assistance, and liaison with embassies/consulates. We can also provide medical visa invitation letters and support documentation to expedite the process. Our team is familiar with visa requirements for all our destination countries.

We arrange accommodation based on your budget and medical needs. Options include medical hotels near hospitals, recovery centers with nursing support, luxury hotels for comfort during recovery, and apartment rentals for longer stays. All accommodations are selected for their proximity to medical facilities and suitability for recovering patients.

Absolutely! We encourage patients to bring a companion for emotional support and assistance during recovery. We can arrange companion visas, additional accommodation, local transportation, and activities for companions during treatment periods. Many of our packages include companion support services.

All our partner hospitals are JCI (Joint Commission International) accredited or equivalent, ensuring they meet the highest international standards. We thoroughly vet medical facilities, verify doctor credentials, conduct regular quality audits, and maintain strict selection criteria. Patient feedback and outcomes are continuously monitored to maintain our quality standards.

Yes, all our partner doctors are board-certified specialists with international training and experience. Many have trained or worked in leading medical institutions in the US, UK, or Europe. We verify medical degrees, specialization certificates, hospital affiliations, and ongoing professional development. Patient reviews and surgical outcomes are also considered in our selection process.

Our partner hospitals are equipped to handle complications with full ICU facilities, emergency services, and specialist backup. We provide 24/7 medical coordination support, emergency contact services, and liaison with your home country doctors if needed. Medical insurance coverage for complications is also available and recommended for all patients.

We are fully HIPAA compliant and follow strict data protection protocols. All patient information is encrypted, stored on secure servers, and accessed only by authorized personnel. We use secure communication channels, regularly update security systems, and conduct security audits. Patient consent is required for all data sharing, and you maintain full control over your medical information.

We provide 24/7 emergency support including medical emergency hotline, local emergency coordination, contact with family/home doctors, medical evacuation insurance coordination, and embassy/consulate liaison if needed. Each patient receives emergency contact cards and has access to our global support network throughout their journey.

Our follow-up care includes virtual consultations with your treating physician, coordination with your home country doctors, medical record transfers, medication management support, physical therapy coordination, and regular check-ins during recovery. We maintain contact for up to one year post-treatment, depending on your package level.

Yes, you will receive complete medical records including surgical reports, diagnostic tests, medication lists, and follow-up instructions. Records are provided in digital format and can be shared with your home country doctors. We also provide certified translations if needed and can facilitate direct doctor-to-doctor communication for seamless care continuity.